Devops Engineer

Job Title: Devops Engineer

Location : Bangalore

Budget - 8 to 10 Lpa

Experience : 3+ years

Working mode : Work from office / Hybrid

What you’ll be doing:

· Actively engaging with customers and other support teams as a DevOps/Cloud subject matter expert and escalation point.

· Assisting in the transformation of architecture and technologies, driving adoption of leading edge cloud services.

· Leading modernization and optimization efforts to improve reliability and scalability of systems and platforms.

· Assisting the customer with management and improvement with CI/CD pipeline and configuration management tooling and approaches.

· Driving efficiency and reducing error rates with scripting and automation.

· Providing prompt, efficient, detailed, customer-oriented service to Taos customers

· Working with other customer support teams to ensure a consistent and high-quality level of support

· Being a voice and advocate for our customers when something does not feel right

· Acting as an advocate for our customer, reporting and acting on observed areas for improvement

· Actively seeking solutions to customer needs, communicating trends to leadership, and suggesting innovative solutions on behalf of the customer experience

· Assisting with customer communication during critical launches and support events

· Assuming responsibility for developing detailed knowledge about specific product lines and features

· Ensuring internal knowledge reference pages are updated

What you’ll bring with you:

· Minimum of 5 years working directly with, or in support of Cloud technologies (GCP, Azure, AWS)

· Demonstrated knowledge of DevOps principles. Hands-on experience required.

· Experience with containerization and/or microservices architecture (Docker, Kubernetes, etc.)

· Practical experience migrating applications, services and/or servers from on-premises/data centers to the cloud.

· Experience with configuration management and automation (Terraform, DSC, Ansible, etc.)

· Multiple platform certifications, or equivalent experience (Windows, Linux, etc).

· Senior-level Linux administration.

· One or more Architect level cloud certifications (Google Cloud Platform, Azure, AWS).

· Demonstrated analytical/troubleshooting skills and drive to solve problems

· Demonstrated ability in at least one scripting language (Python, Bash, PowerShell, etc.)

· Ability to work weekends and/or evenings

· Demonstrated ability to lead customer discussions and articulate the alignment of technology and business objectives

· Proven success in a fast-paced support environment